Privacy Policy | Angel Human Resources

Privacy Policy

Introduction

 

Here at Angel Human Resources we take your privacy seriously and will only use your personal information to administer your account and to provide the services / information you have requested from us.

Below you will find an outline of what information we keep, how we use and store that data, along with how we comply with GDPR legislation, and your rights.

 

The General Data Protection Regulation (GDPR)

 

2018 sees new data protection legislation, the European General Data Protection Regulation (GDPR), come into force.

GDPR brings outdated personal data rules up to speed with an increasingly digital era. The regulations will apply in all EU member states from 25th May 2018. And, the UK government has decided that the content of GDPR should also apply after the UK leaves the EU.

 

The Kind of Data Collected & Stored

 

In order for our users to benefit from the services provided by Angel Human Resources we collect information from our client and candidate users via our website, as well as offline.

 

Candidate Data:

To provide the best possible employment opportunities tailored to your requirements we need to process certain information.

We only ask for details that help us to help you, this includes:

  • Your name, age, and contact details
  • Education and employment history
  • Immigration status, emergency contacts
  • Financial information (where we need to carry out financial background checks), and national security number.

 

Where appropriate, and in accordance with local laws and requirements, we may also collect information related to your health, diversity information or details of any criminal convictions. And, of course, you may choose to share other relevant information with us.

 

Client Data:

As an Angel Human Resources client, we collect and use information about you, or individuals at your organisation, in the course of providing you services such as:

  • Finding candidates who are the right fit for you or your company
  • Providing you with managed services

We also collate other data, as necessary. For example Contracts/TOB, e-mails, phone numbers, work/communications history.

 

Supplier Data: 

Angel HR needs a small amount of information from our suppliers to ensure that things run smoothly. This includes:

  • Relevant details for our points of contact at your organisation, for coordination purposes
  • Other key information, such as bank details – so we can pay for the services you provide, as per our contract with you.

We also collate other data, as necessary. For example Contracts/TOB, e-mails, phone numbers, work/communications history.

 

Referees and Emergency Contacts:

Angel HR requires some essential background information on our candidates and our staff. We only ask for very basic contact details so we can get in touch with you, either for a reference or because you’ve been listed as an emergency contact, for one of our candidates or staff members.

 

This is so we can:

  • Provide candidates with suitable employment opportunities safely and securely
  • Best support every eventuality for both our candidates and our staff.

 

 

Accuracy, Preference & Data Security

 

Angel HR is committed to recording accurate personal data. This information largely consists of information collected via our registration forms (online and on paper).

We take every precaution to protect our users’ information both online and offline:

  • Registration forms encrypt and protect information using our secure email system
  • Secure pages are flagged up by a lock icon found at the bottom of web browsers – such as Netscape Navigator and Microsoft Internet Explorer. This icon is usually unlocked or open, it will be locked while on secure pages
  • We also do everything in our power to protect user-information offline. All of our users’ information – not just sensitive information – is restricted in our offices, and paper records are stored securely.

 

Preferences:

Angel Human Resources may use your data to enhance your service experience by recording personal preferences, geographical location and interests.

 

Data Breaches:

The company does not claim to be hacker-proof. Online security is reviewed at least annually. In the event of a data breach Angel HR will inform you (as well as any relevant authority) within one month of becoming aware of the breach.

 

Transferring & Sharing Data

 

The Administrator (which includes any assistant) is the principal processor of your data. Bookkeeping is also overseen by the Administrator and supervised by an independent, qualified accountant, who must process users’ data according to their legal obligations.

Angel HR hires an IT consultant, as necessary, however they do not usually require access to users’ data. Should that need arise work would be carried out under supervision.

Angel HR’s Officers may wish to look at user data from time to time. However, we will not share one user’s details with another. We may share numerical or other statistical information (such as surveys) with our clients. This is called aggregated demographic information and is not linked to any personal information that can identify any individual person.

 

Your data will not be disclosed to third parties, unless we are obliged or permitted by law to do so. This is subject to any third party disclosures specifically set out in this policy. This includes our affiliates and / or other companies within our group.

Angel HR does not knowingly transfer your data outside of the EU.

 

Your Rights

 

Angel Human Resources holds on to your data throughout the period of your using our services. You have various rights in relation to the personal data we hold. To get in touch about these, please contact us via hq@angelhr.org. We will endeavour to deal with your request promptly, and in accordance with any applicable laws.

 

Please note: we may keep a record of your communications to help us resolve any issues you raise.

 

Objections: 

If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

 

Withdrawing Consent:

You may withdraw your consent for Angel HR to process your personal data for certain activities at any time, including:

  • Profiling your suitability for particular roles
  • Sending you marketing communications

 

You can unsubscribe from part or all of our marketing content (for example job role emails or newsletters) by clicking the unsubscribe link in the email, or by updating your preferences via email hq@angelhr.org.

 

Data Subject Access Requests (DSAR): 

Just so it’s clear, you have the right to ask us to confirm what information we hold about you at any time. You may also ask us to modify, update or delete that information. We may comply with your request or, additionally, do one of the following:

  • Ask for your request to be made in writing and presented to our consultants
  • Ask you to verify your identity
  • Ask for more information about your request
  • Decline your request – where we are legally permitted to do so. But we will explain why if we do.

 

Amendments:

If your personal information changes (anything from contact information to name changes) please contact us with your updated details here: hq@angelhr.org .

 

Erasure: 

You have the right to request us to “erase” your personal data in certain situations. This could be because we have processed your data unlawfully.

If you make an erasure request we will respond within 30 days.  Although, in some specific cases Angel HR may be permitted to extend this period. We will only disagree with your request if certain limited conditions apply.

Please note: if we agree to your request, we will delete your data, but will generally assume that you would prefer us to keep a note of your name on our register of individuals who choose not to be contacted. This will minimise the chances of you being contacted in the future should your data be collected in unconnected circumstances.

 

Of course, you are free to request we do not do this. At this point we may comply with your request or, additionally do one of the following:

  • Ask that for your request be made in writing and presented to our consultants
  • Ask you to verify your identity
  • Ask for more information about your request
  • Decline your request, where we are legally permitted to do so. But we will explain why if we do.

 

Data Transfers: 

If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format.

 

Complaints:

In the first instance service-users should submit any complaint directly to Angel HR via hq@angelhr.org.

 

Angel Websites & External Links

 

This policy applies to our Angel Human Resources websites, Angelhr.org and AngelCare.org.uk.

 

Cookies:

Our websites use cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookie usage is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates.

A common way in which cookies are used is to make logging in to online accounts easier. A user could then log in using their password only once, for example, saving time. If a user rejects the cookie, they may still use our site.

 

Log Files:

We use IP addresses to analyse trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 

Website Links:

This website contains links to other sites. Please be aware that Angel Human Resources is not responsible for the privacy practices of other sites.

We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

This Policy & Future Updates

 

Angel HR will use your information in accordance with the privacy policy under which the information was collected.

GDPR is a lengthy 54,000 words so we’ve used more succinct explanations on our use of your data. With this in mind, you may well have questions for us. All such questions are welcomed and can be emailed to Angel at hq@angelhr.org .

 

Also, as a so-called Data Controller Angel can introduce operational rules and policies compliant with GDPR. If you spot an error please do contact us via the email address above.

 

Future Changes to our Privacy Policy:

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under which circumstances we disclose it (if at all).

Also, if we decide to use personally identifiable information in a manner different from that stated at the time it was collected we will notify service-users via email. At this point users will have a choice as to whether their information is processed in this different manner or not.

 

 

Appendix 1: Your Records – Candidate

 

If after 6 months from your registration date, we have been unable to find you suitable work (sorry!) then all of your registration documents both physical and online will be securely deleted/destroyed. Should you wish to work with Angel again, you will need to start the application process again from the start.

However, if after registration Angel place you in a temporary assignment or permanent work, the following table represents how your personal documents will be stored and deleted should you stop working or ask to be forgotten:

 

DOCUMENTS WE HOLD ON YOU

  HOW WE USE THIS DOCUMENTATION   *HOW LONG BEFORE REMOVAL AND DELETION ONLINE  

*HOW LONG BEFORE REMOVAL AND DELETION PHYSICAL COPY

Curriculum Vitae/ Work History  

To review work history, to gain insight into your knowledge and experience. To enable us to promote your skills and forward relevant information to clients to find you work.

 

Six months from P45 issue date. On the issue of a P45
Right to Work Documentation Proof of eligibility to work in the UK.  

Two years from date of leaving and P45 date, up to March year end clear down.

 

Two Years from P45 Date.
Contract of Services  

Two years from date of leaving and P45 date, up to March year end clear down.

 

Two Years from P45 Date.
Identification Documentation If required as additional documentation to RTW.  

Two years from date of leaving and P45 date, up to March year end clear down.

 

Two Years from P45 Date.
Proof of Address x2 Proof of identity and eligibility to work in the UK  

Two years from date of leaving and P45 date, up to March year end clear down.

 

Two Years from P45 Date.
Work References Evidence of work history and work ethics  

One year following the introduction or supply of a work-seeker to client.

 

On the issue of a P45
Disclosure Barring Service Evidence of background checks if working with children or vulnerable adults.  

On issue of P45.

 

On the issue of a P45
Medical Declaration Fitness to work  

On the issue of a P45

 

On the issue of a P45
Certificates Evidence of qualifications  

On the issue of a P45

 

On the issue of a P45
Bank Details To make payments for work completed  

On the issue of a P45

 

On the issue of a P45
Training History/Certificates Evidence of training completed  

On the issue of a P45

 

On the issue of a P45
Information related to wages For HRMC purposes: in order to show that you have paid at least national minimum wage rates  

Six years from date of leaving and P45 date, up to March year end clear down

 

n/a
Pension Payments Evidence of payments made to your account  

Three years from date of leaving and P45 date, up to March year end clear down

 

n/a
Work History with Angel Evidence of work placements made  

Three years from date of leaving and P45 date, up to March year end clear down

 

n/a
Pay History with Angel Evidence of payments made  

Three years from date of leaving and P45 date, up to March year end clear down

 

n/a