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Customer Care Adviser

  • Posted: December 17, 2021
  • Location: Darlington DL1
  • Start date: Working 39 hours per week.  You will need to be flexible to work 7 day’s per week, up to 8pm on an evening and weekends.
  • Salary: £9.13 Per hour.

Customer Care Adviser required for an immediate start on an ongoing temporary basis. This is a full-time position working Monday to Sunday, based in Darlington.

The main purpose of the role is to provide a high quality service to all customers, maintaining and enhancing the current service that is offered and contributing to the overall effectiveness of the Customer Care Department.

Duties:

  • Answering calls on the inbound complaints team
  • Using Chat function to resolve queries in first instance
  • Logging any issues
  • Provide high level of customer service.
  • Administration duties associated with the role.

Knowledge, Skills and Experience

  • Previous customer service experience.
  • IT proficient with good knowledge of Microsoft packages, especially Excel.
  • Strong communication and listening skills.
  • Calm and patient.
  • Effective problem solving skills.
  • Good team player.

Working 39 hours per week.  You will need to be flexible to work 7 day’s per week, up to 8pm on an evening and weekends.

Apply for job

To apply for this job email your details to Lauren@angelhr.org

Apply using webmail: Gmail / AOL / Yahoo / Outlook